Inception Gym Failed Payment Attempts
If your payment method for Inception Gym has failed, there are several ways to rectify the issue to retain your membership.
1) If your payment has failed due to insufficient funds, a charge attempt will occur the following day. If this fails, another attempt will occur three days later, and again following a further three days.
If all of these attempts fail, your Inception Gym membership will be marked as unpaid and Inception Gym will be in touch to help.
If contact cannot be made, Inception Gym retains the right to pursue a third party to collect any funds due.
2) If you have recently cancelled/changed your card details, you need to update these within the Inception Gym Pass app. To do this, open the app, go to the 'Settings' page (the cog symbol on the bottom right) and follow the steps. You can contact Inception Gym at 0800 INC GYM or firstname.lastname@example.org if you have any issues.
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